Step Up to Leadership
Employees are open to influence and motivation. “If you tell me what to do, I will do it to protect my job. But if you inspire me to do it, I will do it to the best of my ability.” Supervisors who understand this simple truth and know how to apply it are the ones who generate results in today’s organizations. Great managers develop high-performance teams that get results because they know how to lead a team, not just manage it. For over a century, Dale Carnegie has been improving individual and business performance around the world through in-person and live online courses from leadership to public speaking training. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
Dale Carnegie of Central Pennsylvania
For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.

Central Pennsylvania

Learning and Developement
Rick Franks
724-480-2221
Richard.Franks@dalecarnegie.com
Billing and Operations
Jon Coen
814-854-1522
Jon.Coen@dalecarnegie.com
Managing Director
John Glaneman
814-854-1522
john.glaneman@dalecarnegie.com
Managing Director
John Glaneman
Phone: 814-854-1522
john.glaneman@dalecarnegie.com
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Dale Carnegie helps people take command of their work and change their lives.
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Our Locations
Our franchise has four locations. If you do not see a course at a location check out the others. Our three consecutive day courses accommodate travelers along with discounts at hotels where available.
Why Empathy Is a Crucial Skill for Leaders

In a VUCA (volatile, uncertain, complex, and ambiguous) world, approaching situations with empathy allows leaders to have appropriate, but caring conversations. It also allows them to be in tune with employees’ well-being and create a workplace culture that is inclusive and supportive. For customers, empathy shows corporate responsibility and focuses on building human-centered relationships.
Organizations are facing a host of pressures such as leading work from home and hybrid teams, pursing diversity and inclusion efforts and responding to social, environmental and political events. Empathy is a critical element in supporting these initiatives.
How Managers Can Promote Employee Engagement and Mental Health at the Workplace

Burnout and stress are affecting 75% of workers—more than ever before—and experts suggest mental health will continue to decline until a new sense of normalcy appears. Companies must form strategies to ensure the mental and emotional needs of their employees are being met.
Why Empathy Is a Crucial Skill for Leaders
by Mark Marone | May 15, 2021 | 5 min Read

In a VUCA (volatile, uncertain, complex, and ambiguous) world, approaching situations with empathy allows leaders to have appropriate, but caring conversations. It also allows them to be in tune with employees’ well-being and create a workplace culture that is inclusive and supportive. For customers, empathy shows corporate responsibility and focuses on building human-centered relationships.
5 Time Management Tips to Avoid Festive Stress @ Work
July 20, 2019

Burnout and stress are affecting 75% of workers—more than ever before—and experts suggest mental health will continue to decline until a new sense of normalcy appears. Companies must form strategies to ensure the mental and emotional needs of their employees are being met.
Take Command of Your Career and Future
Whether you're searching for the confidence needed to embark on a new venture or for the strength to enact change in your community, we offer proven tools to help you make an impact.
Live Online Overview
Dale Carnegie Course
Topher Olsen, Alliance Residential
Meet The Team
Our trainers have over 30 years of experience working with
companies to transform cultures and drive long-term results.
About Dale Carnegie of Central Pennsylvania
A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.
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